Reference

Your Privacy & Account Security at naga 404

We handle your account information, payment details and personal data with care.

Data encryption on every transactionDANA, OVO, GoPay and QRIS payment securityYour right to access, update or delete your data

Explore the Lobby Read FAQ

What We Collect & How We Use It

naga 404 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with naga 404, we collect your name, email, phone number and account password to verify your identity and process your withdrawals. Your payment information — whether you deposit via DANA, OVO, GoPay or QRIS — is encrypted and stored securely on our servers.

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We also track your login history, gameplay activity and account balance to detect fraud and keep your account safe. We do not sell your data to third parties. Your information is used only to run your account, process payouts, comply with local law and respond to
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your support requests. Cookies on our platform help us remember your login preferences and improve your experience when you return to the lobby.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About Your Privacy

You have the right to request access to your data, ask us to correct inaccuracies or request deletion where local law permits.

HOW WE SAFEGUARD

Data Security & Your Account Control

Your account security is our priority. We encrypt all communication between your device and our servers using industry-standard TLS protocols.

Encryption & Transport

All data moving between your device and naga 404 is encrypted with TLS 1.3. Payment tokens are never shared with third parties and are purged after transaction settlement.

Password & Two-Factor

We hash your password using bcrypt and never store it in plain text. Enable two-factor authentication in Account Settings to add a second layer of security to your login.

Data Retention

Account data is kept for up to 5 years after your last login. You can request early deletion of your personal information where local law permits by contacting support.

Fraud Monitoring

We analyze login location, device type and transaction patterns in real time. If we spot suspicious activity, we alert you immediately via email or SMS to your registered number.

Third-Party Cookies

Analytics partners like Google may place cookies on your device to measure traffic and improve performance. You can opt out in your browser settings without affecting your account.

Data Access Requests

File a data subject access request in Settings > Privacy & Data or email [email protected]. We provide a downloadable copy of your account data, login history and transaction records within 7 days.

Privacy & Data — Your Questions Answered

We know privacy feels personal, so we've answered the questions we hear most often from players in Indonesia. If you don't see your question here, reach out to our support team via live chat or email — they're here to clarify how we handle your information.

When you close your account, we deactivate your login and anonymize your personal information after 90 days, where local law permits. Transaction records are kept for five years for regulatory compliance. You can request earlier deletion by emailing support with your account details and a clear request.

No. When you deposit via DANA, OVO, GoPay or QRIS, we receive only a transaction token and confirmation from the payment provider. We never see or store your banking credentials. Your full payment details stay with the provider and are not shared with us or any third party.

Yes. Log in to naga 404, go to Settings > Privacy & Data and select 'Download My Data'. We'll compile your account information, login history, deposit and withdrawal records into a file and email it to you within seven days.

We keep login timestamps and device information for two years to detect fraud and improve account security. Gameplay records and transaction history are retained for five years to comply with local financial regulations. You can request deletion where local law permits.

Cookies are small text files stored on your device that help us remember you when you return to the lobby. We use them for login sessions, language preferences and fraud detection. You can disable cookies in your browser settings, though it may affect your experience on the platform.

Contact our support team immediately via live chat or email at [email protected]. We investigate suspicious logins and transactions within 24 hours. If fraud is confirmed, we'll reverse unauthorized withdrawals and help you reset your password and enable two-factor authentication.

We use your email address only to send account notifications, withdrawal confirmations and policy updates. We do not send marketing emails unless you opt in. You can update your email preferences in Settings > Communication at any time, where local law permits.

Your Privacy & Account Security at naga 404

How to Contact Us About Your Privacy

Data Security & Your Account Control

Encryption & Transport

Password & Two-Factor

Data Retention

Fraud Monitoring

Third-Party Cookies

Data Access Requests

Privacy & Data — Your Questions Answered

01 What happens to my data if I close my naga 404 account?

02 Do you share my payment information with DANA, OVO, GoPay or QRIS?

03 Can I download a copy of all my data?

04 How long do you keep my login history and gameplay records?

05 What is a cookie and why does naga 404 use them?

06 What if I spot unauthorized activity on my account?

07 Does naga 404 use my data for marketing or ads?

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